About
Airbnb & Vrbo Vacation Rental Management for Hilton Head Island
Meet the team behind Grand Welcome Hilton Head: Tatum Heiliger, Taylor Porter, Steven Brown, Alex Buchanan, Joanne Oh, Erin Strain.
We believe in mixing a personal touch with the latest technologies and data-driven strategies to ensure outstanding property performance. We have years of experience in customer relations, marketing, project management, and advertising, so we know exactly how to promote properties and attract high-quality guests.
At Grand Welcome Hilton Head, our mission is to provide exceptional vacation rental property management services that prioritize the unique needs of each of our four clients:
Our Hilton Head Island Airbnb & Vrbo Property Management Team
We are a veteran owned, full-service, boutique-style vacation rental management company, focused on serving our local Hilton Head Island community with personalized property management tailored to your goals.
Tatum Heiliger
Business Development Director
Hi! I’m Tatum, Business Development Director. With a background in education and leadership, my career has always been centered around building strong relationships and delivering meaningful results. Having stayed in hundreds of short-term rentals across the U.S., Europe, and Africa, I bring a guest-first perspective that helps properties stand out. I use that insight to help homeowners increase bookings, improve guest experience, and maximize their return with a strategy that actually performs.
Taylor Porter
General Manager
Taylor leads Grand Welcome Hilton Head Island, bringing military leadership and hospitality excellence to boutique vacation rental management on the island.
Hilton Head Island’s beaches, trails, and community make it an incredible place to host guests and call home.
Steven Brown
Franchise Partner
Steven is a Grand Welcome franchise partner supporting markets including Hilton Head Island with growth and operations leadership.
Building local teams that deliver boutique hospitality at scale.
Alex Buchanan
Franchise Partner
Alex partners on strategy and market development across Grand Welcome markets.
Helping owners maximize returns while protecting their homes.
Joanne Oh
Marketing Manager
Joanne leads marketing storytelling and brand presence for Grand Welcome markets.
Creative campaigns that put local destinations on the map.
Erin Strain
Property Management
Erin supports owners and guests across Hilton Head Island with hands-on property care and responsive service.
Island life, outdoor time, and delivering five-star stays for every guest.